01 / Privacy
Privacy policy.
This Privacy Policy explains how Digital Transformations LLC, operating as The Veteran's Bearing, handles information collected through our website at veteransbearing.com.
Version 1.0 — October 2026
1. Who We Are
This Privacy Policy explains how Digital Transformations LLC, operating as The Veteran's Bearing, handles information collected through our website at veteransbearing.com.
2. Information You Provide
When you submit our free consultation intake form, we receive your name, email, phone (optional), your claim stage, whether you have medical documentation, and any condition descriptions you type into the free-text field. Condition descriptions are health-related information you provide voluntarily. We also receive information you provide when purchasing products or sessions or when communicating with us directly.
3. How We Use Your Information
We use your information to review and respond to your consultation request, schedule and conduct consultations, deliver purchased products, provide support, and improve our educational content. We do not share your information with the VA.
4. Where Your Information Is Stored
Your intake responses are stored in the lead system of Halo, the platform that hosts this site, and are accessible only to us through the Halo dashboard. We retain information only as long as needed for the purposes described in this policy, and we delete it upon your written request, subject to applicable legal requirements.
5. Payments
Paid products and sessions are processed by Payhip, which collects the payment information needed to complete your purchase under Payhip's own privacy policy. We receive the purchase details needed to deliver the product or confirm your session.
6. Analytics
The site uses Google Analytics (GA4) to understand aggregate visitor behavior, such as pages visited and traffic sources. Analytics collects standard usage data from the site, and we do not use it to review or store your intake answers.
7. Site AI Guide
Conversations with the site's AI guide are processed to respond to your questions. The chat is not a secure channel; please do not include sensitive personal or medical information in AI chat messages, and use the intake form for consultation details.
8. Connected Services
We do not currently connect this site to any external CRM. If we add integrations or connected services in the future, we will update this policy before they go live.
9. Cookies and Sharing
The site uses analytics cookies from Google. We do not sell your personal information. We disclose information only as needed to operate the site and services, as required by law, or with your consent.
10. Retention and Deletion
We retain records only as long as needed to serve you, and we delete personal information upon your written request, subject to applicable legal requirements.
11. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at veteransbearing@gmail.com. We will respond within a reasonable time, generally within 30 days.
12. Security
We take reasonable measures to protect your information, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security. This site is not designed as, and should not be used as, a system for submitting sensitive medical records or other protected health information. We do not claim HIPAA compliance for this website or its services.
13. Changes to This Policy
We may update this policy from time to time. The current version will always appear on this page with its version date.
Next step
Your privacy questions are welcome.
Contact us at veteransbearing@gmail.com with any request about your information. The acknowledgment and terms documents explain the same commitments from the consultation side.