01 / Terms
Terms & Conditions.
These Terms govern your use of the website, content, products, and services provided by Digital Transformations LLC, operating under the brand The Veteran's Bearing. Read them before you submit an intake form, purchase a product, or book a session.
Version 1.0 — October 2026
1. Parties
These Terms & Conditions ("Terms") govern your use of the website, content, products, and services provided by Digital Transformations LLC, operating under the brand The Veteran's Bearing ("we," "us," "our"). By using our website, submitting an intake form, purchasing a product, or booking a session, you agree to these Terms.
2. Nature of Our Services
We provide independent educational coaching, consultations, tools, workbooks, and resources about VA disability benefits education. All services are educational only. We are not a law firm, medical provider, Veterans Service Organization, or VA-accredited claims representative. We are not affiliated with or endorsed by the VA. We do not prepare, file, or represent claims, and we do not provide individualized legal or medical advice.
3. Free Consultations
Your free consultation request is submitted through our site's intake form. It includes a structured questionnaire so our founder can give useful feedback on the call. The form submits a consultation request; it is not an appointment scheduler, and our founder follows up to schedule the call after review. The free consultation does not include individualized claim preparation, and no attorney-client, medical, or fiduciary relationship is created. Free consultations are subject to scheduling availability; no payment is required.
4. Paid Educational Sessions
Paid sessions (such as the Strategy Session) are educational coaching sessions. Pricing, duration, and delivery are shown at checkout. You may reschedule a session with at least 24 hours' notice. Sessions cancelled with less than 24 hours' notice are non-refundable, and no refunds are issued after a session has been delivered.
5. Digital Products and Workbooks
Digital products are delivered electronically through our third-party processor. Upon purchase, you receive a limited, personal, non-transferable license to use the materials for your own educational purposes. You may not resell, redistribute, reproduce, or create derivative works from the materials. Digital products are final sale once delivered, except where the product is defective or not delivered as ordered.
6. No Guaranteed Outcomes
No service or product guarantees any VA rating, approval, benefit, decision, or outcome. Results depend on factors outside our control, including your circumstances and third-party decisions.
7. Customer Responsibilities
You agree to provide accurate information, use our materials for educational purposes only, and not rely on our content as individualized advice. You are responsible for your own decisions regarding your benefits.
8. Intellectual Property
All site content, frameworks (including the Medical, Legal, and Strategy methodology), workbooks, trademarks, and materials are owned by or licensed to Digital Transformations LLC and are protected by applicable law. Your limited license under Section 5 does not transfer ownership.
9. Third-Party Platforms
Our site is hosted by Halo; purchases are processed by Payhip; and analytics are provided by Google Analytics. Your use of those platforms is also subject to their own terms and privacy policies. We are not responsible for the acts or omissions of third-party platforms.
10. Limitation of Liability
To the fullest extent permitted by law, our total liability for any claim arising from our services or products is limited to the amount you paid us for the specific service or product at issue, and we are not liable for indirect, incidental, special, or consequential damages, including lost benefits, ratings, or outcomes.
11. Governing Law and Disputes
These Terms are governed by the laws of the state in which Digital Transformations LLC is formed, without regard to its conflict-of-law principles, and any disputes are subject to the exclusive jurisdiction of the courts located in that state.
12. Changes to These Terms
We may update these Terms from time to time. The version in effect at the time of your use or purchase applies. Material changes will be reflected by updating the version date on this page.
13. Contact
Questions about these Terms may be sent to veteransbearing@gmail.com.
Next step
Questions about these Terms?
Send them to veteransbearing@gmail.com, or read the full educational disclaimer and the acknowledgment you confirm on the consultation form.